Question 1

Is it legal to geolocate a third party?

Accepted Answer

Geolocation is completely legal. Dondeesta.mobi will only work if the third party gives their consent to be located.

Question 2

Is Dondeesta.mobi accurate?

Accepted Answer

Our service provides you with the exact location with an accuracy between 1 and 6 metres.

Question 3

Is my information secure?

Accepted Answer

Your anonymity is important to us. The geographic location of the third party is sent via a secure TLS (Secure Sockets Layer) protocol and is not visible to others. Your personal information and identity is not shared with anyone.

Question 4

Does Dondeesta.mobi work if the third party's phone is switched off?

Accepted Answer

The third party's phone must be switched on for tracking to work. However, as soon as it is switched on, the messages for geolocation will be received.

Question 5

I forgot my password, what can I do?

Accepted Answer

You can easily recover your password by clicking on the button below and following the instructions on the screen.

Question 6

What types of phones can be tracked?

Accepted Answer

Dondeesta.mobi works on all phones with access to an internet connection. The service quickly tracks any Android or iOS phone.

Question 7

How long does it take to geolocate a phone?

Accepted Answer

The phone to be tracked (of a third party) receives an sms in maximum 5 minutes, then you will receive a notification immediately after a third party has given their consent to be located, at which point your geolocation is performed.

Question 8

How much does the geolocation of a mobile phone cost?

Accepted Answer

You will pay 39,90 euros per month for a service of up to 30 geolocations. The subscription will be renewed automatically, but is not binding and can be cancelled at any time.

Question 9

How can I cancel the subscription?

Accepted Answer

The subscription is not binding and can be cancelled at any time by clicking the button below and following the instructions on the screen.

Question 10

Will the recipient know that I am the one requesting the geolocation?

Accepted Answer

No, the recipient will only receive a message indicating that "someone" is trying to locate you.

Question 11

Can I get a refund?

Accepted Answer

You can terminate your subscription at any time. Charges will stop immediately, and your subscription will not be renewed. Any subscription period already started is non-refundable, as detailed in our terms and conditions. Click here to end your subscription. The Dondeesta.mobi service consists of sending a location SMS and in no event will Dondeesta.mobi be liable if the recipient does not accept the location SMS.

Question 12

How to contact Dondeesta.mobi?

Accepted Answer

Very simple, send us an email to .

Question 13

How do Dondeesta.mobi services appear on my bank statements?

Accepted Answer

You will see the {site} charge on your bank statement under the following name:
VendoStore*Dondeesta.mobi

Häufig gestellte Fragen

Wir akzeptieren alle gängigen Kreditkarten